We are looking for an experienced Call Center Manager to lead and develop our Customer Support & Sales team, improve customer experience, monitor performance, and drive productivity and sales results.
Core Requirements
• 3–5 years of experience in Call Center / Customer Service
• Previous supervisory or managerial experience
• Strong leadership and team management skills
• Excellent communication and problem-solving abilities
• Strong knowledge of KPIs and performance management
• Experience in Customer Service and Sales is highly preferred
• Good command of English
• Strong Excel and reporting skills
Additional Notes
Send your CV via WhatsApp and mention Call Center Manager in your message.